MULTI-OPERATOR TICKETING

Nic is the scheme manager of the Robin Hood multi-operator, multi-modal ticketing scheme and chair of the Robin Hood Operator Group. 

This role involves being an independent third party overseeing technical deliverables and managing the Council/operator relationship. It also involves developing future strategies for developing the Robin Hood scheme to include c.EMV and account-based ticketing.   

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Nic recently managed a governance review of the Merseytravel multi operator travel scheme. This involved:

• Benchmarking the Merseytravel scheme against other multi operator ticketing schemes in the UK

• Review of the Merseytravel scheme, identifying areas for improvement I relation to revenue apportionment, scheme rules and scheme administration

• Preparation of scheme accounts for 2019-20 to be shared with all participating operators

• Preparation of a new scheme agreement that set out current practices and was sufficiently flexible to be updated to reflect future changes

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On behalf of TfWM (under sub-contract to Unicard) Nic supported the Swift ITSO Account Based Ticketing Feasibility Study. This involved the:

• Development of alternative revenue apportionment approaches

• Development of a commercial model for ITSO ABT

• Development of a risk model

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